All sale items sold are final. Sale items cannot be returned for refund or exchange, and any alterations may incur additional charges, including resizing. Please ask for more details at the time of purchase.
Refund policy
Returns
If, for any reason, you are not completely satisfied with your order, you may return it within the first 14 days of shipment to exchange the piece or for a full refund. To exchange or return your item, please send us a direct message so we can assist you. All items to be returned for exchange and/or refund must be in original condition and returned with original packaging and any/all documentation. After 14 days, we will not refund for 'change of mind' only exchange within the 30 days of purchase.
Exchange
We want you to love your LeGassick piece. If you are unhappy with the colour, size, fit, or some other reason, please contact us as we may be able to exchange within 30 days for something you will love.
Returns
Should you require a full refund within 14 days of any item purchased through our website, all refunds will be processed within two weeks and done in the form of the original purchase method.
Damaged and Used Items
Returned pieces must be undamaged and in new and unused condition. Items showing signs of wear or alteration by a jeweller (with the exception of LeGassick) will not be accepted.
Special Orders
Special orders cannot be returned. This includes a piece that was made to order, a piece made in a specific finger size and material of choice by LeGassick.
Please note - we recommend any item being returned to LeGassick be sent Express post or with a registered Courier, and be accompanied by a tracking number. This is to be done at the senders cost. Any item returned to LeGassick is the responsibility of the sender until LeGassick receive the item to be returned.
Sale Items