LeGassick Shipping Information.

FREE SHIPPING & INSURANCE

LeGassick provides free standard shipping and insurance for all online purchases.

Delivery To Your Door

  • LeGassick will send your purchases Australia-wide at no additional charge, using Australia Post. International shipping is not currently available.
  • Please ensure the shipping address is correct as we are unable to redirect orders once they are in transit. Incomplete or incorrect address may result in shipping and delivery delays.
  • Before we can dispatch you order, we may need to confirm payment or credit card details with your card issuer. We will do our best to keep delays to a minimum.
  • Please allow 7-10 working days for orders confirmed with payment in full to be shipped. Please note that shipping may take longer during sales or key retail periods (eg. Christmas). We will do our best to keep delays to a minimum.
  • If you have purchased PRIORITY SHIPPING at an additional fee of $20 per order, LeGassick will prepare these orders before those without Priority Shipping and will send them via Australia Post Express Post for next day delivery. Conditions and area restrictions may apply as advised by Australia Post.
  • LeGassick uses Australia Post to ship orders which provides insurance and tracking of packages. Please note that insurance covers the package during the time it is in transit, until delivered.
  • All orders will require a signature as acceptance of receiving the package at which point, responsibility for the package is passed to the signatory. If your order is bought as a gift, then you accept that evidence of a signature at the delivery address is evidence of delivery, fulfilment of shipping by LeGassick and transfer of responsibility.
  • If the package recipient is not available to sign for the package at the time of delivery, then Australia Post may leave an "article awaiting" card. The card will advise the next steps required to collect your package from Australia Post. Please note that your package will not be left with persons under the age of 18 years and proof of age may be required.
  • LeGassick cannot guarantee or provide a day, date or time of delivery, nor can Australia Post drivers "call on approach". Orders placed with PRIORITY SHIPPING (attracts a $20 fee) will be sent the same day where possible. Orders with Priority Shipping must be placed and received by LeGassick with payment in full, no later than 2pm, Monday to Friday (excluding Public Holidays) in order to be sent by Australia Post Express Post for next day delivery. LeGassick cannot guarantee next day delivery as governed by Australia Post. Conditions and area restrictions may apply as advised by Australia Post.
  • Each order can only be sent to one delivery address. If you require items to be sent to more than one delivery address, please place and pay for separate orders.

Click & Collect

  • LeGassick Online offers you the option to PAY FULL AMOUNT ONLINE and then to have your order shipped to a nominated address or you can collect your order at your preferred LeGassick store. Please allow 7-10 working days for orders to be processed and ready for in-store collection.
  • Alternatively, you can choose to PAY 25% DEPOSIT ONLINE to confirm and hold the order and then pay the balance in store, when you collect your order. The balance must be paid in full within 30 days of paying the deposit. Orders will only be available to collect in store once they have been paid for in full and payment is confirmed by LeGassick.

RETURNS & EXCHANGES

  • LeGassick provides a 7 day, 100% money back guarantee on all purchases made online and shipped directly, starting from the date the order is received by the recipient. Refunds may not be given after 7 days from the date of delivery (except whereby required by law). This guarantee does not effect or limit your statutory rights as a consumer.
  • A refund of the 25% deposit may be requested within 7 days of making the deposit payment online. Cancellation advice must be submitted in writing by the buyer to office@legassick.com.au. Please allow 30 days for refunds to be processed. Refunds are provided by cheque only.
  • LeGassick reserves the right to exchange, repair or correct a fault/defect as outlined by law. If you receive an item that is not as you expected, is damaged or faulty, you may choose to return the item for a full refund of the purchase price within 7 days from the date of delivery or opt for a replacement item. All refund or exchange advice must be made in writing to office@legassick.com.au
  • Items to exchange or refund must be returned by registered post or in store at LeGassick unused, unworn and in its original condition and packaging to be eligible for a refund.
  • The return shipping and insurance expense and responsibility is that of the buyer/client until the item is received by LeGassick.
  • If you choose to exchange or replace an item, you must do so within 7 days of the date of delivery of the original item/s.
  • All returns, exchanges or items for replacement are to be send by registered post to the address below or returned to a LeGassick store at Pacific Fair, Runaway Bay Shopping Village or Robina Town Centre.
  • Registered post returns:
    LeGassick
    PO BOX 4770
    Robina Town Centre QLD 4230

Purchase

Once again, please confirm that your selections and quantities are correct. Enter your contact and shipping details below to complete your order.


There are no items in your shopping bag. View our products using the category links at the top of this page.

Ready to buy?

Enter your contact and shipping details below and click ORDER NOW at the bottom of this page. You will then be taken through to the PAYMENT page.

Your information

Shipping options

SHIP TO ME

Payment for your order is required in full before we can ship your items to the address you've nominated above. Please select PAY FULL AMOUNT ONLINE when you move to the PAYMENT page. You will then be taken to PayPal to make payment in full.

SHIP TO SOMEONE ELSE

Payment for your order is required in full before we can ship your items to the address you nominate below. Please select PAY FULL AMOUNT ONLINE when you move to the PAYMENT page. You will then be taken to PayPal to make payment in full.

PICK UP IN STORE

Please select the LeGassick store you'd like to collect your items from. You have the option to PAY FULL AMOUNT ONLINE or PAY 25% DEPOSIT ONLINE when you're taken to the PAYMENT page. If you choose to PAY 25% DEPOSIT ONLINE, the balance must be paid at a LeGassick store in order to collect your items.

 

LeGassick Card (optional)

You may include a special message below which will be included on a LeGassick card (free of charge)

Like LeGassick on FacebookInstagramFollow LeGassick on TwitterFollow Me on Pinterest